Frequently Asked Questions

Everything you need to know about shopping with ETHNC.

What is the standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days for domestic orders and 7-14 business days for international deliveries.

What is your return policy?

We accept returns within 30 days of purchase, provided the items are in their original condition with all tags attached. Returns are processed within 5 business days of receipt.

How do I determine my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it against our chart, as our ethnic wear may have specific fit requirements.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Are the colors of the products accurate?

We strive to display our products as accurately as possible. However, due to different monitor settings and professional studio lighting, slight variations in color may occur.

How should I care for my ETHNC garments?

To preserve the quality of our fabrics and intricate embroidery, we recommend dry cleaning or gentle hand washing in cold water as specified on the care label.